Web Site Security Policies

This Web Page is available to Users keeping in mind the SECURITY POLICIES described below for any use of it. Any use of this Web Page or any type of information herein contained involves itself the adherence and express acceptance of these SECURITY POLICIES by the User.

Dear Users please read this section carefully and verify with an expert if you have any difficulties in understanding the content of this SECURITY POLICIES; if you do not agree with the stipulations herein, we ask you to leave this Web Page immediately. INSER S.A. S. or any of its affiliate companies or entities, reserves the right, at its discretion, to change these SECURITY POLICIES unilaterally at any time, by updating or modifying the contents of this section; therefore, the User must periodically review the SECURITY POLICIES herein, since in case of acceptance, they are binding and regulate any use of this Web Page.

This Web Page and any type of information contained or provided, which includes but is not limited to all the information, texts, products, services, graphics, images, hyperlinks, videos, audios, illustrations, software, ideas and any other type of material, including the Users’ contributions (the “Materials”), may include information about medical or health topics and/or issues; and their purpose or the purpose of their use is purely educational and/or informative, and it is not nor does it intend to be, a source of professional medical advice in any case. This Web Page is not meant to be used to provide medical treatment, medical care, medical checkup or for decision-making of medical or health issues through it and/or by it; it is only intended for both current and potential Users of products and/or services provided by INSER S.A. S. or any of its affiliate companies or entities. This Web Page does not substitute or replace the in-person medical advice done by a healthcare professional. In the event that the User may need medical advice or on health-related matters, we urge him/her to consult a doctor or any other health care professional.

THE USE OF THIS WEB PAGE, OF ANY KIND OF INFORMATION HEREIN CONTAINED OR PROVIDED THROUGH THE SAME AND THEIR APPRAISAL SHALL BE DONE AT THE USER’S OWN RISK AND RESPONSIBILITY.

As long as the User keeps is/her nature or continue accessing this Web Page, he/she may enter information whose contents INSER S.A. S. or any of its affiliate companies or entities commits to protect in accordance with the technical and technological elements that are used for that purpose; understanding that the referred commitment is only limited to information that has not:

  1. Been disclosed and is publicly known, without any failure to comply by INSER S. A. S. or any of its affiliate companies or entities.
  2. Been known by the Provider prior to its disclosure and without any obligation to keep it as Confidential Information, which in this case must be evidenced by INSER S.A. S. or any of its affiliate companies or entities.
  3. Been forced to disclose such information in accordance with the laws or regulations.

On the assumption that any authority, whether administrative or judicial requests information about the User within the framework of the stated commitment from INSER S.A. S. or any of its affiliate companies or entities, this should give notice to the User immediately for him/her to take the measures he/she considers pertinent. It is also forced to provide only the information that he has been expressly required.

 The User releases INSER S.A. S. or any of its affiliate companies or entities, agents, publishers, licensees, employees, partners, assistants and/or staff members, of any liability in the event that the content of the information that is entered into this Web Page is disclosed due to the misuse of the account by the User or the User’s corresponding number or password, or due to the User’s fault or negligence. In any case, the User agrees and acknowledges that the amount derived from the liability arising from the failure by INSER S.A. S. or any of its affiliate companies or entities, agents, publishers, licensees, employees, partners, assistants and/or staff members, to its obligations under these Terms and Conditions contained in this page and these Security Policies, shall not exceed an amount equivalent to one Daily Minimum Wage in force at the time in which such liability is determined by  a judge or competent authority.

Personal Information

Our greatest concern is the security and privacy of the Users’ information, and therefore we want them to become the cornerstone of our operations. INSER S.A. S. or any of its affiliate companies or entities through this Web Page transmit information contained or provided on medical or health topics and/or issues, with a purpose merely instructional and/or informative around the world, and it is precisely for this reason that we do not want to do this transmission without strict compliance to the current regulations on the subject.

Any information that INSER S.A.S. or any of its affiliate companies or entities has committed to protect, may not be used for any purpose other than those outlined in the TERMS AND CONDITIONS of this Web Page, or the one which has been specifically accepted by the User by any means; such information shall not be sold to third parties for any purpose, nor be shared without the User’s consent.

INSER S.A. S. or any of its affiliate companies or entities does not share protected information with personnel different from its agents, publishers, licensees, employees, partners, assistants, suppliers of services or products and/or staff members, and it does so only for the purpose of providing the services and information contained or provided through this Web Page to Users or for the compliance of requirements of any legal type. INSER S.A. S. or any of its affiliate companies or entities and the people with whom it shares the concerning information are committed to keep their responsibility for the protection of this information.

Principles for the information protection

INSER S.A. S. or any of its affiliate companies or entities has as principles for the protection of the information outlined in these Security Policies, the following, whose scope is limited in accordance with the technical and technological elements that are being used for that purpose and the information that has not:

  1. Been disclosed and is publicly known, without any failure to comply by INSER S. A. S. or any of its affiliate companies or entities.
  2. Been known by the Provider prior to its disclosure and without any obligation to keep it as Confidential Information, which in this case must be evidenced by INSER S.A. S. or any of its affiliate companies or entities.
  3. Been forced to disclose such information in accordance with the laws or regulations.

 POSTING: Any protected information in accordance with these SECURITY POLICIES, contained or provided on this Web Page, by the User, is collected and used by INSER S.A. S. or any of its affiliate companies or entities solely and exclusively for the purposes described in the TERMS AND CONDITIONS of this Web Page, being known mainly by INSER S.A. S. or any of its affiliate companies or entities workers, partners, assistants, suppliers of services or products and/or staff members.

CHOICE: Only the User is responsible and free to choose the kind of information provided by him/her through this Web Page, being able to reserve his/her right to not providing any information whatsoever whether it is protected or not in accordance with these SECURITY POLICIES.INTEGRITY: INSER S.A. S. or any of its affiliate companies or entities, may carry out all those activities which are or may be reasonable to ensure the integrity of the information contained or provided on this Web Page, making sure in this way that the information is clear, accurate, up-to-date, complete and reliable, all for the purpose of providing information that is useful and of interest to the User.

ALLOWED TRANSFER: All the protected information in accordance with these SECURITY POLICIES, contained or provided on this Web Page, may be transferred to INSER S.A. S. or any of its affiliate companies or entities or to third parties agents, publishers, licensees, employees, partners, assistants, suppliers of services or products and/or staff members, who shall be forced to comply with the same obligations acquired by INSER S.A. S. or any of its affiliate companies or entities and contained in these POLICIES for the protection of the above mentioned information; in case that this information is transferred to a third party, there must be a previous subscribed contract that demands the party to comply with the same level of protection assumed by INSER S.A. S. or any of its affiliate companies or entities, who must take reasonable measures to prevent the misuse or illegal use of such information.

 ACCESS AND CORRECTION: Prior express and written requirement by the User, INSER S.A.S. or any of its affiliate companies or entities, may guarantee the reasonable access to the User, of the individual information that is contained or provided on medical or health topics and/or issues on this Web Page, and which are kept; for the User to correct, amend, revise, or delete particular information that he/she considers inaccurate, inappropriate, or incomplete, for which INSER S.A. S. or any of its affiliate companies or entities will provide in a reasonable manner the steps or procedures that will facilitate these User’s actions; without any harm of having the entire information recorded in its own files.

 SECURITY: INSER S.A. S. or any of its affiliate companies or entities shall take all reasonable measures and precautions in accordance with the technical and technological elements that are being used for that purpose, to protect its information of possession by a third party, loss, misuse, unauthorized use, alteration and/or destruction.

 CONCERNS: All the concerns, complaints, claims, reports, suggestions and/or comments that the User wants to make, must be made through the “Contact Us” section available on this Web Page.

Application of the Principles

The adhesion of INSER S.A. S. or any of its affiliate companies or entities to the above-mentioned principles may be limited to the extent necessary to respond for any legal obligation and/or to the extent expressly permitted by the Colombian law.

The User authorizes expressly and irrevocably to INSER S.A. S. or any of its affiliate companies or entities and/or whoever represents its rights and/or to the entity that the Creditor appoints to represent it, to report, update, request, share and/or disclose any commercial, credit, financial and services information which may be holder, with any Information Center of the Financial Sector in Colombia, and/or with any other entity that handles or manages databases for the same purposes, regarding, and/or related to his/her credit behavior. The foregoing means that you consent and agree that the information concerning and/or related to the compliance and/or breach of its obligations shall be reflected in the above mentioned databases, where all the data relating to his/her current, past and future credit history is recorded in a comprehensive manner, including but not limited to his/her habits of payment and personal information. Due to the foregoing, he/she authorizes expressly and irrevocably to INSER S.A. S. or any of its affiliate companies or entities for the information related above to be used for treatments such as any surgery or set of surgeries on the same and including or not the collection, storage, use, circulation or deletion, with the main purpose of the localization, request for payment and/or making payment arrangements, or similar purposes, related and/or additional, related or not with the obligations that the User acquires or may acquire with INSER S.A. S. or any of its affiliate companies or entities. By stating that with the acceptance of these SECURITY POLICIES he/she was informed by INSER S.A. S. or any of its affiliate companies or entities and includes the medical nature of the response to the questions asked, when they deal with the sensitive data, established by law, or with data related to children and adolescents; likewise, the User states that he/she was also informed and includes the rights that the law awards him/her as the holder of the referred information.

The User knows and authorizes that the physical or electronic identification and the telephone of the person who is going to be responsible for the treatment stated above in accordance with the law, be supplied by INSER S.A. S. or any of its affiliate companies or entities through email or regular mail to the addresses registered in its databases, prior to the completion of the treatment; undertaking him/herself therefore to keep all personal data required by these institutions constantly updated (once every six months).

The User knows that the Internet and its use and the use of other technologies or tools for communication and/or interaction among people, are not a fail-safe way for the exchange and/or retention of information and in addition that it is not under INSER S.A. S. or any of its affiliate companies or entities control in any degree. The User knows that use of the Internet is at his/her own and sole risk and is subject to applicable laws and regulations.

INSER S.A. S. or any of its affiliate companies or entities, at its discretion reserves, at its judgment, the right to change these SECURITY POLICIES unilaterally at any time, by updating or modifying the contents of this section; therefore, the User must periodically review the SECURITY POLICIES herein contained, since in case of acceptance, they are binding and regulate any use of this Web Page.